Level up your order/booking system with BotStar’s Checkpoint feature!

A quick way to share your bot without publishing on Facebook/Website!

Now you can quickly share your bot with your colleagues, customers & friends without publishing on Facebook/ Website with BotStar. All you have to do is publish your bot and click “Sharing” button on your dashboard. Then a URL will be immediately available for you to demonstrate your bot with your clients. You also can directly share it via Facebook/Email/Twitter and get quick feedback from your colleagues & friends with less effort.

Check out our app here to start sharing your bot!

 

Send follow-up messages after 24 hours since the user’s last interaction!

We’ve made it easier for you to send unlimited follow-up messages after 24 hours since the user’s last interaction. Previously, following the Facebook rule, you cannot reply to users who didn’t interact with your bot after 24 hours, but now you can do that with BotStar. This improvement will allow you to keep track of your orders/booking and keep in touch with customers who didn’t respond to your bot.  For example, you may send updates about shipping & delivery, order reminder message, or ask about customer’s status.

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Send follow-up messages in BotStar Inbox

Capturing the last user’s response feature is now available

This feature gives you the ability to use the value of the last user’s response in the flow editor, JSON API and Scripting blocks to keep a conversation with your users always going. You can choose from a variety of conditions for the last user’s response that best suited to your needs. Below is an example of how to use the last user’s response in your app.

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Use the value of the last user’s response in the flow editor

Bring your order/ booking system to the next level with BotStar Checkpoint

Our new Checkpoint feature helps you manage your customer data more easily so you can bring your order/ booking system to the next level. Checkpoint is an easy-to-use feature that automatically collects and saves user’s data during the conversation between the bot & users. Better still, with integration tools, you can send your checkpoint data to other CRM services (HubSpot, Zendesk…) to manage them easily. 

Checkpoint is extremely useful for transactional data such as deals, bookings or orders. For example, when a new customer places an order with your store, their name and information are automatically added to your checkpoint, and depending on the circumstances, you can also manually add, edit, or delete this info. 

Learn more about how to use Checkpoint in our guide.

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Automatically collects and saves user's data with BotStar Checkpoint

Power your chatbot with BotStar by Keyword

Users often chat with your bot through different communication styles and it’s hard to predict what are your users going to say with bot. So that our new Keyword feature is the best way to help your bot know what and how are the users looking for to response precisely.

Our new Keyword introduces a new Priority Order system that let the bot decide which rule will take higher priority to respond in case the keywords match many rules, this allows better bot response mechanism and more flexibility for the bot owner to manage their own keywords.

Learn about our new Keywords here to understand when & how to use them to empower your chatbot.

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Power your chatbot with BotStar by Keyword

Multiple Collaborators Mode

To help you and your collaborators work together so seamlessly when building your chatbot. We added the collaboration realtime mode into BotStar app so that you will be warned if someone else is also accessing/editing your bot to avoid losing work or causing conflicts in the bot design.

Check out the full guide about Collaborators here!

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Multiple Collaborators Mode in BotStar

Other updates

We have solved some bugs to improve your experience, making your process of building bot a bit smoother. You can see the list of the bug fixes and improvements here.

Thanks for all the feedback we got from you every day, we’re constantly working to make your BotStar experience better! 

 

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